Privacy Policy
Serenipity.pet (“we,” “our,” or “us”) is operated by The Art of Serendipity Holdings Ltd (TAOS), located at:
2462ResCowork01, 24th Floor, Al Sila Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, United Arab Emirates.
This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website.
1. Information We Collect
1.1 Automatically Collected Information
When you visit www.serenipity.pet, we may automatically collect the following information:
- Cookies and Tracking Data: Our website uses cookies, including those set by WordPress and third-party services (e.g., Google Analytics, embedded content, or social media integrations). These cookies may collect:
- IP address
- Browser type and version
- Referring/exit pages
- Time and date of your visit
- Pages visited and time spent on them
- Device information (operating system, screen resolution, etc.)
- Log Data: Our web hosting service may automatically log technical data about website visitors for security and analytics purposes.
1.2 Information You Provide Voluntarily
We collect information you voluntarily provide when you:
- Contact us via forms or email
- Subscribe to a newsletter (if applicable)
- Register for an account (if available)
The data collected may include your name, email address, and any other information you provide.
2. How We Use Your Information
We use collected information to:
- Improve website performance and user experience
- Respond to inquiries and provide customer support
- Monitor website security and prevent fraud
- Analyze traffic and trends using analytics tools
- Manage your preferences if you opt into communications
3. Cookies and Tracking Technologies
Serenipity.pet uses cookies for essential website functionality and analytics.
3.1 WordPress Cookies
Since we use WordPress, the following cookies may be stored:
- Session Cookies: To remember your login status (if applicable).
- Comment Cookies: If you leave a comment, WordPress may store your name, email, and website.
- Admin Cookies: If you log in to an admin area, authentication cookies are used.
3.2 Third-Party Cookies
Third-party services we may use (such as Google Analytics or embedded content from YouTube, social media platforms, etc.) may set cookies. These providers have their own privacy policies.
3.3 Managing Cookies
You can adjust your cookie preferences in your browser settings or use our website’s cookie consent banner (if implemented).
4. Data Sharing and Third Parties
We do not sell or rent your personal information. However, we may share information with:
- Service Providers: Hosting providers, email service providers, or analytics tools.
- Legal Compliance: If required by law or to protect our rights.
5. Data Security
We take reasonable security measures to protect your information. However, no online platform is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights under privacy laws (e.g., GDPR, CCPA):
- Access: Request a copy of your personal data.
- Correction: Request corrections to inaccurate data.
- Deletion: Request deletion of your personal data.
- Opt-Out: Disable cookies through browser settings.
To exercise these rights, contact us at info@serendipity.pet
7. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with an updated Effective Date.
8. Contact Us
For privacy-related inquiries, contact us at:
📍 The Art of Serendipity Holdings Ltd (TAOS)
2462ResCowork01, 24th Floor, Al Sila Tower,
Abu Dhabi Global Market Square,
Al Maryah Island, Abu Dhabi, United Arab Emirates
📧 info@serendipity.pet